Frequently Asked Questions

Everything you need to know about CarryLink.

CarryLink is a platform that connects people who need to send packages with travelers heading to the same destination. It's a smarter, more affordable alternative to traditional international shipping.

Our smart algorithm matches packages with trips based on origin city, destination city, dates, available weight capacity, and pricing. You'll receive match suggestions ranked by compatibility score.

Yes! All users must register and verify their identity. Our built-in messaging system lets you coordinate securely. We also have a review and rating system to ensure trust within the community.

CarryLink is free to join and create listings. Pricing for delivery is set per kilogram by the traveler. Both parties agree on the final price before confirming a match.

You can send most personal items and small packages. Prohibited items include illegal substances, hazardous materials, and items restricted by airline regulations. Always check local customs regulations.

Payment terms are agreed upon between the traveler and sender through our messaging system. We recommend agreeing on payment method and timing before the delivery.

Contact us through our support page. We have a dedicated team to help resolve any issues between senders and travelers.

Absolutely! CarryLink is a progressive web app (PWA) that works beautifully on any device. You can even install it on your phone's home screen for a native app experience.